Delivery areas and fees
We currently deliver to the following cities, all prices include VAT:
- Dammam, Khobar and Dhahran: Free delivery from SAR 500, and SAR 30 below that.
- Qatif, Saihat, Safwa and Anak: ุฑุณูู ุงูุชูุตูู ูููู ูุทุนุฉ: 50 ุฑูุงูุงู ูููุทุนุฉ ุงูุตุบูุฑุฉ ู100 ุฑูุงู ูููุจูุฑุฉ. ูุฑุณู ุชุฑููุจู ุฅุถุงููู ูููู ุฎุฏู ุฉ: 200 ุฑูุงู ูู ูููู ุงูุณุจููุช ู150 ุฑูุงูุงู ูู ูููู ุงูุดุจูุงู.
- Riyadh, Jeddah, Makkah, Madinah, Al-Ahsa, Khamis Mushait, Jazan and Sharurah: shipping via a carrierุ ูุงูุฑุณูู ูููู ูุทุนุฉุ ูุชุฎุชุงุฑ ูู ุตูุญุฉ ุงูุฏูุน: ุชูุตูู ุฅูู ุจุงุจ ุงูู ูุฒู: 200 ุฑูุงู ูููุทุนุฉ ุงููุจูุฑุฉ (ุงูุซููุงุฌุฉ ูุงููุฑูุฒุฑ ูุงูุบุณูุงูุฉ ูุงููุดูุงูุฉ ูุงูู ูููู ูุงูุทุจูุงุฎุฉ ูุบุณูุงูุฉ ุงูุตุญูู ูุงูุดุงุดุฉ) ู150 ุฑูุงูุงู ูููุทุนุฉ ุงูุตุบูุฑุฉ (ุงูุฃุฌูุฒุฉ ุงูู ูุฒูููุฉ ุงูุตุบูุฑุฉ ูุงูู ุงููุฑููู)ุ ุฃู ุงุณุชูุงู ู ู ู ุณุชูุฏุน ุดุฑูุฉ ุงูุดุญู ูู ู ุฏููุชู: 100 ุฑูุงู ูููุทุนุฉ ุงููุจูุฑุฉ ู50 ุฑูุงูุงู ููุตุบูุฑุฉุ ููุฑุณู ูู ุนููุงู ุงูู ุณุชูุฏุน ูุฑูู ุงูุจูููุตุฉ ุนูุฏ ุงูุดุญู. ููุง ุชุดู ู ูุฐู ุงูู ุฏู ุฎุฏู ุฉ ุงูุชุฑููุจ. ูุชูุดุญู ุฅูููุง ูุทุน ุงูุนุฑุถ ยซูู ุง ููยป ุฃูุถุงูุ ูููุญุณุจ ุญุฌู ููุง ูุงูู ูุชุฌ ุงูุฃุตููู.
- Rest of the Kingdom: we do not deliver there at the moment.
The delivery fee shows on the checkout page after you choose your city and before you confirm the order.
Delivery date
Delivery time in Dammam, Khobar, Dhahran and Qatif: one to 3 business days from order confirmation for in-stock products. Carrier shipping to the other cities above: 3 to 7 business days. We contact you after the order is confirmed to set a delivery time that suits you. If the product is โOn orderโ โ and it is labeled as such on its page โ it may take longer, and we will let you know how long before shipping.
Payment
Card payment (mada ยท Visa ยท Mastercard) or Apple Pay via the secure Alinma Bank gateway, or by bank transfer: transfer the order amount and delivery fee to one of our accounts and attach a photo of the receipt; your order is approved as soon as we confirm the funds have arrived. We do not store your card details: you enter them directly on the bank's page.
Upon receipt
Inspect the product and its packaging in front of the courier. If you find visible damage to the shipment, notify us immediately at 0558327555 before signing for delivery.
Returns
You may return items within 7 days from receipt, except display units sold โas isโ in the Outlet section. Details and conditions are in the Exchange & Returns Policy.